|
richard sandilands
|
July 26, 2023 at 4:15 pm
When scanning tickets, we’re getting a message re “downloading ticket data” then the app times out. Any clues on how to troubleshoot this?
|
|
richard sandilands
|
July 26, 2023 at 4:31 pm
Now we’re getting an error: “The server was acting as a gateway or proxy and received an invalid response from the upstream server” when attempting to login.
|
|
Tony
|
July 26, 2023 at 5:13 pm
The device I used to test your last app issue I hadn’t used for another site so its session was still active. I’ve just loaded that up and connected to your site without a problem.
Can you share a link to the ticket you are scanning so I can test that and see what happens?
What steps are you taking on to reproduce?
|
