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Fabio Moretti
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April 18, 2014 at 8:51 am
Hi, I tested my paypal payment via sandbox setting and account but I received “error!IPN Validation Failed . https://www.sandbox.paypal.com/cgi-bin/webscr with response:INVALID”
with Transaction Failed and the pending payment status for the ticket.
This is the INP Debug Info for Paypal_Standard Email I received:
——————-
OST data received:Array
(
[mc_gross] => 20.00
[protection_eligibility] => Ineligible
[item_number1] =>
[tax] => 0.00
[item_number2] =>
[payer_id] => MZEWZNEMCUFZU
[payment_date] => 07:39:19 Apr 18, 2014 PDT
[payment_status] => Pending
[option_selection1_2] => http://www.nordicwalkinrome.com/pagamenti/?e_reg_url_link=1-065bec99685f11809901da74e0938c02&ee_gateway=Paypal_Standard
[charset] => windows-1252
[mc_shipping] => 0.00
[mc_handling] => 0.00
[first_name] => facilitator
[notify_version] => 3.7
[custom] =>
[payer_status] => verified
[business] => info-facilitator@scuolaitaliananordicwalking.it
[num_cart_items] => 2
[mc_handling1] => 0.00
[mc_handling2] => 0.00
[verify_sign] => AtVbfUh3..3c4Tx59zitrlM59mJxA01qW.7D4cu14EzwS9kKLV3YVhlV
[payer_email] => info-facilitator@gosports.it
[mc_shipping1] => 0.00
[mc_shipping2] => 0.00
[tax1] => 0.00
[tax2] => 0.00
[option_name1_2] => NOTIFY URL
[txn_id] => 5C214773G3547072F
[payment_type] => instant
[payer_business_name] => facilitator account\’s Test Store
[last_name] => account
[item_name1] => Quota Iscrizione standard Adulti
[receiver_email] => info-facilitator@scuolaitaliananordicwalking.it
[item_name2] => DEBUG INFO (this item only added in sandbox mode)
[quantity1] => 1
[quantity2] => 1
[receiver_id] => PKZ6NF2XXKKS2
[pending_reason] => multi_currency
[txn_type] => cart
[mc_gross_1] => 20.00
[mc_currency] => EUR
[mc_gross_2] => 0.00
[residence_country] => US
[test_ipn] => 1
[transaction_subject] =>
[payment_gross] =>
[ipn_track_id] => ab30cb4facbc3
)
output is<br>9<br><hr><br>EE_Paypal_Standard: payment_status and txn_id sent properly. payment_status:Pending, txn_id:5C214773G3547072F
—————————
Can you help me to resolve this error?
Thanks in advance!
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Fabio Moretti
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April 18, 2014 at 8:52 am
For your information, I’m using EE4
Thanks
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Tony
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April 18, 2014 at 9:07 am
Hi Fabio,
Thank you for including the IPN log, its helps a lot.
This section stands out:
[pending_reason] => multi_currency
[txn_type] => cart
[mc_gross_1] => 20.00
[mc_currency] => EUR
[mc_gross_2] => 0.00
[residence_country] => US
You are trying to accept a payment in EUR but it appears the Paypal account is setup for US.
If you log into the Paypal account, Go to the ‘Merchant Services’ tab.
Then on the right click Manage My Money – http://take.ms/T5njT
Then Manage Currencies – http://take.ms/iGnpQ
You can then add the currencies that account will accept.
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Fabio Moretti
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April 18, 2014 at 9:33 am
Thanks for your replay but in my Italian Paypal account I can not “Manage Currencies”
Also sandbox test account use only US$.
I think the only way is that I can to make real payment direct to my Paypal account in EUR and test if it’s right…
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Lorenzo Orlando Caum
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April 18, 2014 at 10:39 am
Hi there Fabio,
I would create a test event with a low ticket price such as $1. Then you can disable the sandbox option and update your PayPal information and test again.
Once you are finished testing, you can refund the funds back to your account.
—
Lorenzo
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Fabio Moretti
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April 18, 2014 at 2:48 pm
Ok, I tested with a real ticket of EUR1
I now can complete the order but when I finish the transaction e return to my thank-you page (after Paypal redirect) I see in the Transaction Details section the “Transaction Status: Failed” but in The Payment Details I see “Payment Status:Accepted” and I receive both emails of the correct payment and Confirmation of Registration.
Now only the Transaction Status is incorrect even if the payment is ok!
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Lorenzo Orlando Caum
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April 18, 2014 at 3:08 pm
Hi Fabio,
Thanks for testing. We have seen this happen if the PayPal IPN has not processed before you view the thank you page. This typically takes a few seconds which would explain why it looks okay (payment received for transaction) in the WordPress admin.
We are currently making some adjustments to account for this delay and it will be available in an upcoming release of Event Espresso 4.
—
Lorenzo
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Fabio Moretti
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April 18, 2014 at 3:19 pm
Hi Lorenzo,
thank you for your help!
I wait for your upcoming release 😉
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