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EE app – reset checked-in status

Posted: September 26, 2018 at 6:36 am

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WF

September 26, 2018 at 6:36 am

Hi,

I’m testing the EE app to assist me with check-ins and while doing so I checked in a couple of users. Now I need to reset their status so they don’t appear already checked-in or checked-out when the event actually starts.

How can I accomplish this?

Many thanks,


Josh

  • Support Staff

September 26, 2018 at 7:31 am

Hi,

You can go to your WordPress dashboard, then Event Espresso > Registrations > Event Check-In, then select the event and click filter. If applicable, select a datetime. This will show a list of all registrations and the left column will show a checked box if they’ve been checked-in, and show an empty checkbox if checked-out.

You can click on the timestamp of the check-in/check-out and there you’ll be able to delete the check-ins for that registration.


WF

September 26, 2018 at 11:18 am

Perfect, thank you for the fast response!

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