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EE and addons not showing in account

Posted: October 16, 2017 at 3:14 am

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Von Nostrand

October 16, 2017 at 3:14 am

Hi guys

as far as I am aware I renewed my account back in July and a number of plugins since then. However I can’t see them listed in my Account area – particularly to download. Am I missing something here? has something changed?

Thanks in advance


Josh

  • Support Staff

    •

October 16, 2017 at 9:01 am

Hi there,

I checked and I do not see any record of renewal for this account. Perhaps you renewed the license for a different account? In any case you can reach out to the sales team and they can help you get this sorted out.
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Status: closed

Updated by Josh 7 years, 2 months ago ago

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