Support

Home › Forums › Community Forum › EE and addons not showing in account

EE and addons not showing in account

Posted: October 16, 2017 at 3:14 am

Viewing 1 reply thread


Von Nostrand

October 16, 2017 at 3:14 am

Hi guys

as far as I am aware I renewed my account back in July and a number of plugins since then. However I can’t see them listed in my Account area – particularly to download. Am I missing something here? has something changed?

Thanks in advance


Josh

  • Support Staff

    •

October 16, 2017 at 9:01 am

Hi there,

I checked and I do not see any record of renewal for this account. Perhaps you renewed the license for a different account? In any case you can reach out to the sales team and they can help you get this sorted out.
Viewing 1 reply thread

The support post ‘EE and addons not showing in account’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by Josh 7 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso