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EE 4.2.8p Fatal Error during installation

Posted: July 18, 2014 at 8:19 am

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bdearth

July 18, 2014 at 8:19 am

When I logged into the site to download EE 4.2.8p following the notification e-mail, I noticed that their was a new calendar version. I thought that I should perhaps update that before I updated the EE version. The calendar installed and activated without any problem. However, when I went to activate EE 4.2.8p, I received this FATAL ERROR message:

Fatal error: Cannot redeclare espresso_duplicate_plugin_error() (previously declared in /home/itcnew/public_html/wp-content/plugins/event-espresso-core-reg/espresso.php:136) in /home/itcnew/public_html/wp-content/plugins/event-espresso-core-reg1/espresso.php on line 140 Warning: Unknown: open(/var/lib/php/session/sess_dd0i4i3bo7ecdrcg0olrt9rmt1, O_RDWR) failed: Permission denied (13) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0.

The first time I tried to install, I received a message that it was already installed, but the current plugin still read 4.2.7p. I closed the site page and went back in and tried again, it installed but then upon activation, I received the Fatal Error message. The plugin page still shows EE 4.2.7p is installed.


Josh

  • Support Staff

July 18, 2014 at 8:26 am

Hi Betty,

It turns out that if you go the manual update route (instead of doing the 1-click option) you need to deactivate and delete the older version of Event Espresso before installing the new one. Please see our documentation for step by step instructions:

https://eventespresso.com/wiki/updating-event-espresso/


bdearth

July 18, 2014 at 8:41 am

Thanks, Josh. For some reason, that automatic update did not show EE 4.2.8p when I looked at the plugins page for the site. I was afraid that it would update me to the old 3.XX version. Anyway, when I went into the plugins page this time, it did show that the update would be to 4.2.8p. So, perhaps I needed to logout and login again in order to see that — or refresh the page. However, the site is now showing two occurrences of the same plugin — one is activated, one is not. Do I simply “Delete” the duplicate version? It will not affect any associations to the current data?


Josh

  • Support Staff

July 18, 2014 at 9:48 am

Hi Betty,

You can delete the older deactivated copy of Event Espresso. All the data is stored in the WordPress database which is separate from the actual plugin files.

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