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EDITS: Default messages templates: Payment Received Template: Not processing

Posted: September 24, 2018 at 8:15 am

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PsytribePsychology

September 24, 2018 at 8:15 am

I followed the guidance on this Forum entry:
Change the heading in all messages to include a repeating background image Feb 2018

I want to change the colour of the header from #999999 to #FAB719. Did this at the first and second entry in TXT file in the edit emails and html sections of Default Messages Templates. Repeated this also for the other edits where the header is used on other edits. On the edit screen the new colour shows up correctly. but when I test the booking system, the emails generated and sent to the customer are grey in old background colour. Like changes are not being accepted.
In addition, other template changes i make are not accepted. For example
1. on the main Events page created, i changed the title setting from Display Page Title to disable and changed the Display top bar to DISABLE. But when I look at site psytribe.co.uk/events/ the page is not changed.
2. Have installed the Events table plugin and the table for the events list is not presenting correctly – it is compressed becuase the selection of content wlayout on events edit page to 100% full width is not being processed
New user and installed the license yesterday.
Main template is OCEANWP

Any ideas anyone?


Josh

  • Support Staff

September 24, 2018 at 8:57 am

Hi,

For item 1, can you check to make sure you’ve edited the template for the context that’s actually the one you want changed? For example, you may have made edits to the Event Admin context, but you actually want to edit Primary Registrant Context.

Item 2:

on the main Events page created, i changed the title setting from Display Page Title to disable and changed the Display top bar to DISABLE. But when I look at site psytribe.co.uk/events/ the page is not changed.

That’s actually not a page, it’s a post type archive. Generally there’s no page settings for post type archives. What you can do though is create a new page, place the [ESPRESSO_EVENTS] shortcode on it, and set your Navigation menu settings to point to that page for the “Events” menu item.

Item 3:

Have installed the Events table plugin and the table for the events list is not presenting correctly – it is compressed becuase the selection of content wlayout on events edit page to 100% full width is not being processed

Assuming you have the OceanWP Extras plugin installed, that’s what has the page layout settings and is going to affect the layout of the page and Can you doublecheck and make sure the page settings provided by OceanWP are set to show the page as full width?

Here’s what the OceanWP settings look like:
https://slack-files.com/T02SY781D-FCZKV92BV-1e25bba943

You can doublecheck to make sure the page is updated or saved, and if OceanWP’s page settings are working correctly your page will look something like this:

http://dev-moonseed.pantheonsite.io/table/

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