|
sakirose
|
June 22, 2014 at 10:07 pm
Customers are receiving an email with the subject Event Payment Details with social media links in it. However, when I go to the messages in the EE4 settings, there is no email with Subject: Event Payment Details.
How would I edit this outgoing email?
|
|
Tony
|
June 23, 2014 at 6:01 am
Hi sakirose,
That would be the ‘Payment Received’ message – http://take.ms/XtYdT
If you edit that message you see the subject line is ‘Event Payment Details’.
|
|
sakirose
|
June 23, 2014 at 7:47 am
Just so I’m clear, you have the default title of the message as Event Payment Details, but the settings are configured under a section titled Payment Received?
That’s confusing.
|
|
Lorenzo Orlando Caum
|
June 23, 2014 at 11:18 am
Many of the message types can be sent to multiple recipients including the event admin, primary registrant, and other registrants. Therefore, we tried to pick a generic name to describe what the message type does.
You can edit the message subject by editing the specific template and saving changes.
—
Lorenzo
|
|
sakirose
|
June 25, 2014 at 7:46 pm
Categorizing in this method requires lots of guesswork from the customers and more work on your part. I would revamp this whole message customization.
|
