The pdf invoice issued to customers is formatted strangely. I’m no coding expert, but understand I may have to enlist one for this. But is there a simple way to ensure that at least the fonts are all the same? I’d like to be able to edit this pdf “invoice” or payment confirmation.
Also, in some cases people pay and in some cases they don’t. Is there a way the system can alert me as to whether or not I have received payment rather than the person just being “invoiced”?
The Title, payment instructions, address, address, and logo can be edited in Event Espresso>Payment settings under Invoice Payment Settings. Beyond that, there’s a template file located in /event-espresso/gateways/invoice folder that controls the layout of the invoice, which would include the font-family styles. If you open the file in the text editor, you can change the lines that start with:
$pdf->SetFont
Most are set to Times, and the title and payment link are set to arial.
With this part of your question:
Also, in some cases people pay and in some cases they don’t. Is there a way the system can alert me as to whether or not I have received payment rather than the person just being “invoiced”?
Event Espresso does have a payment notification built in, and depending on how the payment options are set up (like with PayPal or Stripe) it will mark the attendee record with a Completed payment status when the payment notification is received by your Event Espresso powered website from the payment gateway. If this isn’t happening, please let us know which payment options are set up and we can help you figure out why it’s not setting the completed payment status.
Viewing 1 reply thread
The support post ‘Edit PDF Invoice’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.