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Duplicate Event Issue (2)

Posted: September 17, 2016 at 11:25 am

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Dallas REIG

September 17, 2016 at 11:25 am

Whenever we duplicate an event, it also duplicates all the registrations with the event. Is this a bug or intentional?

The registrations that duplicate change the event title but keep the registration date of the old duplicated event. This caused a major issue for us recently cause we thought we had tens of paid registrants for an event but only a handful showed up so after looking into it further we realized that registrations date were over a month ago which is not possible cause the event was not published then. So we discovered they copied over when we duplicated an older event.

Can this be corrected?

Thanks in advance.


Tony

  • Support Staff

September 20, 2016 at 2:09 am

Hi there,

Can you please let me know which version number of Event Espresso are you using?


Dallas REIG

September 20, 2016 at 9:19 am

Using Version 4.9.10.p


Tony

  • Support Staff

September 21, 2016 at 8:54 am

Hmm, strange.

Duplicating an event within EE4 should NOT also duplicate all of the registrations assigned to the original event.

Are you using a post duplicator plugin at all or just using the standard button within the event editor?


Dallas REIG

September 21, 2016 at 9:00 am

Just used the standard button within the event editor. No post duplicator plugins.


Josh

  • Support Staff

September 21, 2016 at 10:52 am

If you duplicate another event that has attendees, right now, do the attendees get copied over?


Dallas REIG

September 21, 2016 at 11:42 am

I have recently updated, not sure if that changed something but I just tried duplicating two events and no it didn’t move over registrations. I also did it as my editor, who reported the duplication to me, so appears to be “fixed”. sorry for wasting your time. if it comes up again, i will try and get steps to recreate.

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