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Richard Horvath
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January 20, 2015 at 9:15 am
I setup a registration form on EE4 with several questions of type drop-down. The values are not showing on the registration form. This is an example of the html that gets generated on the front-end. The values are there but not the option text. Seems like a bug to me unless my question setup is wrong? Please comment. Thanks.
<select name="qstn[1-58ef86bf0b0b073e0a3b0088ac6bc7ce][36]" id="1-58ef86bf0b0b073e0a3b0088ac6bc7ce-36" class="ee-reg-page-questions required needs-value" title="">
<option value="" selected="selected"> - please select - </option>
<option value="Smoking King"> </option>
<option value="Smoking Double"> </option>
<option value="Non Smoking King"> </option>
<option value="Non Smoking Double"> </option>
<option value="Any Available"> </option>
</select>
Thanks.
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Lorenzo Orlando Caum
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January 20, 2015 at 9:59 am
Hi, are you on the latest software at 4.4.8?
Can you post a screenshot of this question within your WP dashboard?
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Lorenzo
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Richard Horvath
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January 20, 2015 at 2:12 pm
Hi Lorenzo,
Thanks for following up. We are on Version 4.1.1.reg. Unfortunately this is a development site and I cannot input my support key to update to the latest version. I am shocked that there is no normal update option actually.
Anyway, here is the screenshot: https://dl.dropboxusercontent.com/u/51582379/Screen%20shot%202015-01-20%20at%2011.09.31%20PM.png
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Lorenzo Orlando Caum
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January 20, 2015 at 3:42 pm
Hi Richard, our update system does not run through the WordPress plugins repository.
It is served from Amazon S3. Without a support license key, you wont be able to one-click update. However, you’ll always be able to manually update as long as your support license key is active.
Please manually update to Event Espresso 4.4.8:
https://eventespresso.com/wiki/updating-event-espresso/#update_manually
Update notes since your version is available here:
https://eventespresso.com/wiki/ee4-changelog/#4.1.11
Your data will be migrated since you are several major releases behind the current reason:
4.1.x –> 4.2.x –> 4.3.x –> 4.4.x
Be sure to allow it to migrate through all of the steps.
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Lorenzo
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Richard Horvath
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January 21, 2015 at 9:56 am
Thank you Lorenzo. I updated EE and this issue (as well as some other ones) disappeared. Thanks again.
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Lorenzo Orlando Caum
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January 21, 2015 at 10:25 am
Thanks for letting us know Richard.
If you need help with anything else, just create a new support post in our support forums:
https://eventespresso.com/support/forums/
Enjoy your week!
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Lorenzo
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