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Drag and Drop Question Ordering not working

Posted: April 2, 2013 at 11:57 am

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Vivian Diokno

April 2, 2013 at 11:57 am

I am a new user. I am trying to create an event and I am having issues ordering the questions. I cannot seem to be able to drag and drop questions in the order that I need them. Thank you in advance for your help.


Josh

  • Support Staff

April 2, 2013 at 1:48 pm

Hi Vivian,

There may be some scripts being loaded from the theme or another plugin that is breaking the drag and drop. This can be trouble shot by temporarily deactivating all non – Event Espresso plugins, and temporarily switching to another theme.

I’ve also seen it where the server that Event Espresso is installed on doesn’t handle the way that WordPress combines the scripts in the admin. If that’s the case here, this can be fixed by adding the following line to your wp-config.php file just before it says to “Stop editing”:

define(‘CONCATENATE_SCRIPTS’, false);

If you can’t trouble shoot this now, you can also re-order questions by editing them individually and order them by number.

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