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Tshepo
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May 8, 2015 at 6:18 am
Hi
I have recently purchased the EE4 Everything License, however we are finding that we need many of the features in EE3.
Are we able to downgrade to EE3?
If so how do we go about it, bearing in mind that we did not upgrade from EE3 to EE4.
is it as easy as just deactivating EE4 and installing EE3?
regards,
Tshepo Chiloane
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Lorenzo Orlando Caum
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May 8, 2015 at 6:46 am
Hi there Tshepo,
Get in touch via this page (sales/billing) and we’ll help you adjust your account:
https://eventespresso.com/contact/
Regarding switching from Event Espresso 4 to Event Espresso 3, your data won’t be moved as the platforms store data in different database tables.
I put together some recommendations here:
https://gist.github.com/lorenzocaum/54f16f0ccd274e311648
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Lorenzo
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Tshepo
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May 8, 2015 at 7:20 am
Hi Lorenzo,
I dont mind starting from scratch, the site is not live yet so we can gladly take that on the chin :).
I have sent through the request to you sales/billing page.
I will then commence once the account has been update.
regards,
Tshepo
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Lorenzo Orlando Caum
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May 8, 2015 at 7:59 am
Thank you! I’ve replied to your email with more information.
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Lorenzo
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