Support

December 14, 2015 at 4:09 pm

Support Staff

Hi Declan,

Do you have any custom functions or custom templates set to alter the event list? One thing you can try is go to Event Espresso > Templates and look under the Event List Pages section for a setting that says Use Custom Display Order. You’ll need to make sure that’s set to No.

December 15, 2015 at 2:08 am

Hi Josh,
There are some custom functions, thats to alter colour though. I removed them but didn’t make a difference. (below)

I checked if there’s a custom order and it’s always been set to no.
This is how the page is set to load the events in a set order:

December 15, 2015 at 5:09 am

Support Staff

Hi Declan,

I remember from previous threads that you are loading custom EE templates within your theme.

If you look within your theme directory, do you have a ‘loop-espresso_events.php’ file there? If so rename it to something different and retest that page. (You can just add a 2 to the filename – ‘loop-espresso_events2.php’)

December 15, 2015 at 5:20 am

Hi Tony,
You’re correct… I think thats to show the sidebar in the event page as I see its now not showing. I’ve renamed it but still showing 2 tickets :/

Thanks in advance.
Declan

December 15, 2015 at 5:37 am

Support Staff

‘loop-espresso_events.php’ should not be adding a sidebar to the single events page, can you double check that is the file you renamed please?

December 15, 2015 at 5:55 am

Sorry… I renamed the wrong file! Right so I’ve done that… the main events listing is ok and now only showing the 1 ticket… but if you click into any event its not really showing you any info and you cant book from there…

December 15, 2015 at 6:16 am

Support Staff

Hmm, ok, rename the file back to the original, does it then all load correctly?

December 15, 2015 at 6:35 am

Hi Tony,
the main events listings shows double again… the event page is fine now.

Code below if that helps… If memory served right I think you kindly passed it onto me.

<?php
/**
 * This template will display The Loop that displays your events 
 *
 * @ package		Event Espresso
 * @ author		Seth Shoultes
 * @ copyright	(c) 2008-2013 Event Espresso  All Rights Reserved.
 * @ license		https://eventespresso.com/support/terms-conditions/   * see Plugin Licensing *
 * @ link			http://www.eventespresso.com
 * @ version		4+
 */

 if ( have_posts() ) : ?>
	
	<?php 
		// allow other stuff
		do_action( 'AHEE__archive_espresso_events_template__before_loop' ); 
		// Start the Loop.
		while ( have_posts() ) : the_post(); 
			// Include the post TYPE-specific template for the content.
			espresso_get_template_part( 'content', 'espresso_events' );
		endwhile;
		// espresso_pagination();
		// Previous/next page navigation.
		// allow moar other stuff
		do_action( 'AHEE__archive_espresso_events_template__after_loop' );

	else :
		// If no content, include the "No posts found" template.
		espresso_get_template_part( 'content', 'none' );
		
	endif;

December 15, 2015 at 7:17 am

Support Staff

Can you change this line:

espresso_get_template_part( 'content', 'espresso_events' );

To this:

espresso_get_template_part( 'content', 'espresso_events-shortcode' );

and let me know how that works please?

December 15, 2015 at 7:31 am

Right… that works on the main events listing page only showing 1 ticket. But its the same issue that the ticket box disappears on an single event page.

December 15, 2015 at 7:35 am

Support Staff

Hmm, that shouldn’t be happening.

Can you send me a copy of your current theme please? Or FTP access so I can download it see what is happening.

If you would like to send a copy you’ll need to zip the file and host it somewhere and email the link to support[at]eventespresso.com so I can download it.

If you prefer to send FTP details, please use this form:

https://eventespresso.com/send-login-details/

December 15, 2015 at 7:53 am

done. Hosted via dropbox so the link should be with you.

December 15, 2015 at 8:57 am

Support Staff

Hi there,

We’re unable to access the dropbox file because you sent access to the support email account, which does not have a dropbox account associated with it. Can you send a direct link to the dropbox file instead?

December 15, 2015 at 9:13 am

sent.

December 15, 2015 at 9:38 am

Support Staff

Hi Declan,

This the fix I can recommend. You open up single-espresso_events.php, and edit line 42 where it currently has this:

<?php espresso_get_template_part( 'loop', 'espresso_events' ); ?>

You change it to:

<?php // Start the Loop.
while ( have_posts() ) : the_post();
    espresso_get_template_part( 'content', 'espresso_events' );
endwhile; ?>

December 15, 2015 at 9:49 am

Wonderful 🙂 Kept Tony’s bit of code in and added yours and we’re sorted!

Out of interest, is it a theme conflict that was occurring?

Thanks for the help!

Declan