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Valerie Kutchey
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August 11, 2015 at 3:19 pm
My site has several registrations in “pending payment” mode…. my event is set up with “pending payment” as the registration default. One registration, on the transaction log, states “The payment is in progress. Another message will be sent when payment is approved.”
Do I need to do anything,to make these payments go through so the shopping cart icon displays green? Is it Paypal that “approves” the transaction?
Thanks.
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Tony
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August 12, 2015 at 5:33 am
Hi Valerie,
Yes. Completing a payment (using any of the online payment methods) will change the registration status from Pending Payment to approved.
If you check your PayPal account do you have payments that should have updated the status of some of your registrations?
Do you have ‘auto return‘ enabled within your PayPal account?
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