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Jennifer Mercer
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October 9, 2014 at 11:04 am
I am trying to upgrade to your basic business license today, which lists a purchase price of $199.95, but when I click on that option and go to pay for it, it automatically adds on a $70 fee and will not allow me to take it off, making the REAL purchase price $269.95. That seems a little “bait and switch-ish”. We do not want the support ticket at this time. How do I get the business license as listed for $199.95?
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Lorenzo Orlando Caum
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October 9, 2014 at 11:53 am
Hi,
I’m posting some information on this here to clarify for other members. The renewal system will attempt to renew support licenses, add-ons, and any priority support services that may be on your account.
In this case, there was a reference to an old support token. Removing that adjusted the pricing.
Thanks again!
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Lorenzo
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