Support

Home Forums Event Espresso Premium Discount wrong

Discount wrong

Posted: April 7, 2023 at 8:34 am

Viewing 2 reply threads


euphorie-design

April 7, 2023 at 8:34 am

Hello all,

I have another problem with the voucher add-on.

The following scenario:
A ticket price is subsidized by an employer with 100 EUR per ticket. I would like to map this via a voucher code.

a) perspective: The amount is deducted for each ticket in the shopping cart. So for 3 tickets à 225,00 EUR (incl. 19% taxes) 300,00 EUR discount => 675,00 – 300,00 EUR = 375,00 EUR incl. 19% taxes.

Is there already a workaround for this or can it be included in the development?

b) as a current interim solution:
100 EUR discount per ticket at a ticket price of 225,00 EUR (incl. 19% taxes) is 44,444444% discount. This percentage can also be applied to the total amount.a

3* 225,00 EUR (incl. 19% taxes) = 675,00 EUR
– 44,44444 % = 300,00 EUR discount
–> 375,00 EUR (incl. 19% taxes) TOTAL

I have created a voucher and deposited it with 44,44 %.
https://www.kidz-camps.de/wp-content/uploads/2023/04/Bildschirmfoto-2023-04-07-um-16.27.35.png
https://www.kidz-camps.de/wp-content/uploads/2023/04/Bildschirmfoto-2023-04-07-um-16.27.43.png

Unfortunately it calculates me then a completely different sum.
+ 299,96 EUR discount (which is correct except for the rounding)
but 422,91 EUR as remaining sum (which should be 375,00 EUR incl. 19% taxes).

https://www.kidz-camps.de/wp-content/uploads/2023/04/Bildschirmfoto-2023-04-07-um-16.30.21.png
https://www.kidz-camps.de/wp-content/uploads/2023/04/Bildschirmfoto-2023-04-07-um-16.30.33.png

What do I not understand about the logic and what do I have to change in the settings?

Thanks a lot!
Tobias


euphorie-design

April 10, 2023 at 8:23 am

Kindly reminder 🙂


Tony

  • Support Staff

April 17, 2023 at 8:53 am

Hi there,

My apologies for the delayed reply.

I can reproduce the above with a matching setup so have requested some feedback from one of our developers on this.

Viewing 2 reply threads

The support post ‘Discount wrong’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso