Support

Home Forums Event Espresso Premium discount coupons not appearing

discount coupons not appearing

Posted: May 5, 2014 at 5:31 pm

Viewing 7 reply threads


toto theheroe

May 5, 2014 at 5:31 pm

Dear event espresso team,

I have created two non globals discount codes that were visible on the coupon list in my event (see: https://dl.dropboxusercontent.com/u/86847582/Clipboard01.png ) .

Then I created a lot more discount codes that I can’t make appearing on this same list (see: https://dl.dropboxusercontent.com/u/86847582/Clipboard02.png ).
I have tried to make them global or not: same result!

Do I have to toggle some more option(s) in another part of ee?
What else can I do to use these other coupon codes?

Thanks in advance, I am really lost here!

John


Lorenzo Orlando Caum

  • Support Staff

May 5, 2014 at 6:02 pm

Hi John,

You should be able to apply these discounts to this specific event.

They are not global so if you are viewing a different event, then they won’t appear.


Lorenzo


toto theheroe

May 5, 2014 at 6:17 pm

I dont understand why I can see here: http://dl.dropboxusercontent.com/u/86847582/Clipboard02.png the codes M01V and M01H that are no globals, but I can’t see the others codes that are no globals too!…as appear in the list: http://dl.dropboxusercontent.com/u/86847582/Clipboard01.png ?
Aren’t all the codes displayed in the list normally?


toto theheroe

May 5, 2014 at 6:23 pm

Also, I cannot see my no globals codes in my list here: http://dl.dropboxusercontent.com/u/86847582/Clipboard01.png
How then can I associate a specific code to a specific event?


Lorenzo Orlando Caum

  • Support Staff

May 5, 2014 at 6:23 pm

That is because another user created those codes.


Lorenzo


toto theheroe

May 5, 2014 at 6:24 pm

Sorry, I meant clipboard2: Also, I cannot see my no globals codes in my list here: http://dl.dropboxusercontent.com/u/86847582/Clipboard02.png
How then can I associate a specific code to a specific event?


toto theheroe

May 5, 2014 at 6:26 pm

ok, I’ll try in the other user’s account!
Thanks a lot Lorenzo!


Lorenzo Orlando Caum

  • Support Staff

May 5, 2014 at 6:29 pm

You are welcome!


Lorenzo

Viewing 7 reply threads

The support post ‘discount coupons not appearing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso