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info@bhaa.ie
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March 10, 2020 at 1:37 pm
Hi,
Is there a global setting to turn off the options for Additional Registrants? if not via the UI, is there a filter or action hook i can implement?.
Thanks in advance,
Paul
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Josh
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March 10, 2020 at 1:44 pm
Hi Paul,
Which options specifically are you asking about? If it helps you can include a link to a screenshot (if you’re unsure how to add a screenshot link here, you can use https://snipboard.io)
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info@bhaa.ie
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March 10, 2020 at 3:00 pm
Hi,
On the event admin page, we select Max 1 ticket per order
but further down, when selecting the registration forms to display for the event, we have
I want to ensure the user has no option to register additional runners. We’re linking the registration details with the WP_User, so we’ve seen cases where the user details are updated. We want to stop this if possible.
Thanks,
P
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Josh
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March 10, 2020 at 3:26 pm
When you set “Maximum Tickets Allowed” to 1, then that will ensure 1 ticket per order. They could come back again and order another ticket in another order/transaction though.
You can stop user details from getting updated (if/when they return to the site some other time) by going to Event Espresso > Registration Form > User Integration Settings then set “Always sync contact information with WP user profile?” to No.
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info@bhaa.ie
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March 10, 2020 at 4:01 pm
“They could come back again and order another ticket in another order/transaction though.”
Yes – i suspect this is the scenario for a small set of users. Is there a filter/hook which would disable the ticket selector and show a message if they have booked any ticket for an event?
We need to enable the WP user synching, since we need to record new member details.
Thanks,
P
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Tony
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March 10, 2020 at 4:26 pm
It sounds like you need something like this:
https://gist.github.com/Pebblo/10669adfeea322ade3d96a38857fb46b
That removes the ticket selector from the event if they have a registration on it and displays something like:
You have already registered for this event, and your current registration status is Approved. If you need to request any changes to your registration, please contact the course administrator.
You can add that to a custom functions plugin on your site, we have some documentation on creating one here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
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