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Direct Deposit – Loading Payment Information

Posted: August 13, 2015 at 5:58 am

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Julie Brooker

August 13, 2015 at 5:58 am

Hi There

When the Direct Deposit option is selected and you proceed to payment, the bank details are not appearing, there is just the spinning wheel. I have tried this in FF and IE.

http://ppg.org.au/calendar/

Could you please advise?

Cheers
Julie


Garth

  • Support Staff

August 13, 2015 at 5:01 pm

Hi Julie,

Are you referring to the confirmation page where the payment information doesn’t finish loading? http://www.screencast.com/t/X0Gmf9Gj

What information do you have in the Bank payment method? Are there any strange characters that might cause difficulty loading?


Lorenzo Orlando Caum

  • Support Staff

August 18, 2015 at 12:38 pm

Hi Julie, are you experiencing this issue after upgrading to the current version of Event Espresso 4?


Lorenzo

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