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Despire valid license key, it states it's invalid in the plugins update screen

Posted: July 8, 2021 at 5:36 am

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webmaster_MCDeKraats

July 8, 2021 at 5:36 am

Somehow it says license is invalid or expired, but in the espresso dashboard, everything is okay


Tony

  • Support Staff

    •

July 8, 2021 at 12:29 pm

Hi there,

I can’t see any issues on your account so I’ve reset your licensee key to see if that fixes it, you’ll receive an email with steps on how to re-link the key but in short.

Go to Event Espresso -> General Settings.

Remove (or cut) the key from the field and save.

Replace the key (the key will remain the same so if you cut above, paste it back again) and save once again.

That should relink your key to your domain, does that remove the notice?
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Status: closed

Updated by Tony 3 years, 4 months ago ago

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