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mjpaynter
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November 9, 2017 at 10:13 am
When attempting to delete a registration, I get this error:
An error has occurred:
The registration for NAME could not be trashed because it has payments attached to the related transaction. If you wish to trash this registration you must first delete the payments on the related transaction.
Registrations_Admin_Page – _trash_or_restore_registrations – 2459
On the transaction page there are no payments associated with the registration. However, on the registration listing page it is indicated that a payment has been made. I can’t seem to find that payment to delete it. Please see screenshots below of registration and transaction.
https://ibb.co/dvTchb
https://ibb.co/gWfevw
https://ibb.co/kfnsFw
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Josh
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November 9, 2017 at 10:45 am
Hi there,
May I ask does your site have the current version of Event Espresso 4? The reason I ask is because there were a few bugs with trashing registrations and those have been fixed in the later versions.
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