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Ian Just
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February 14, 2015 at 2:10 pm
As part of testing the system, I went to PayPal to make a payment on a test booking and cancelled it. This is correctly shown as an abandoned payment…
… but I can’t seem to trash the booking. There’s a lock symbol which explains that I can’t “because it has payments attached to the related transaction. If you wish to trash this registration you must first delete the payments on the related transaction.”
But I can’t seem delete a payment that hasn’t happened in its transaction page. I’ve tried saying it has been paid in cash, and that that payment has been refunded.
WP 4.1, EE 4.6.6.p.
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Tony
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February 16, 2015 at 4:24 pm
Hi Ian,
If you view the transaction for that registration you’ll find an Abandoned payment you need to delete – http://take.ms/kWR84
One you delete this (and any others you have applied) the registration can be trashed.
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