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skillstat
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August 20, 2016 at 1:41 pm
Hi,
Most of our events are currently configured to use the ‘Registration Pending Payment’ as the default registration status. When people leave registrations incomplete after they’ve given us they’re personal information, a couple of things happen:
– The user gets a ‘Registration Pending Payment’ email
– The user gets created and tagged in Infusionsoft with the associated tags for the coruse
We’re wondering how changing the default registration status would change either of these things? Ideally, we’d like to prevent the EE Infusionsoft plug-in from firing prematurely, as well as to not have people with a Pending Payment status when they leave a registration incomplete.
Thanks,
Brent
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Lorenzo Orlando Caum
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August 20, 2016 at 5:01 pm
Hi Brent,
Your everything support license is currently expired so I recommend purchasing a new one so you can continue to receive support services for your website.
You can use this code snippet in a site specific plugin (https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/) to tag approved registrations only:
https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-infusionsoft/mn_only_tag_approved_registrations.php
That will ensure that registrants that register AND pay are added.
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Lorenzo
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skillstat
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August 24, 2016 at 7:29 am
Thanks Lorenzo, I was looking around for how to update our support license and it wasn’t obvious to me how to renew it. Can you point me to the right link?
Do you also have a bit of code that would prevent the EE Infusionsoft Plug-in from creating an order in Infusionsoft for the purchase in question? We’d like to stop that from happening too if possible.
Brent
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skillstat
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August 31, 2016 at 3:17 pm
Further to my last question, I’m also looking for a way to ensure that all contacts coming from EE have their email status in Infusioinsoft changed to marketable when they register for a course.
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Lorenzo Orlando Caum
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September 1, 2016 at 8:57 am
Hi Brent,
If you purchased another support license then your existing support license key would be reactivated.
You would not need to use a new one.
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Lorenzo
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skillstat
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September 3, 2016 at 11:39 am
Thanks Lorenzo, yes, I think we’re all set.
Could you please respond to the remaining questions above regarding code for the Infusionsoft add-on to:
1) not creating purchase orders
2) changing the marketing status of customers to marketable (opted in)
Thanks!
Brent
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skillstat
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September 15, 2016 at 9:50 am
Hi Lorenzo and team,
Still awaiting response on questions above.
Brent
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