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Default message templates not showing

Posted: April 12, 2022 at 5:57 pm

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MPWebmaster

April 12, 2022 at 5:57 pm

I need to edit these and they are no longer showing – only invoice and receipt are listed now. I tried resetting filters but do not see them.


Tony

  • Support Staff

April 13, 2022 at 7:56 am

Hi there,

So the message templates are currently in use but still don’t display within Event Espresso -> Messages -> Default Message Templates?

Are the message types active? Go to Event Espresso -> Messages -> Settings.

Can you see the majority of the message types listed in the ‘Active’ section on the left or mostly in the Inactive Message Type section in the sidebar?

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