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Default Email Template Blank

Posted: December 14, 2017 at 9:05 pm

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mustafatayyeb

December 14, 2017 at 9:05 pm

Hello, I spent 6 hours editing the default email template to make it look how I wanted it, and now all the default email templates have just gone blank, there is nothing there. Can you please help, we need to launch our event soon.


Tony

  • Support Staff

December 15, 2017 at 3:54 am

Hi there,

So to confirm, if you go to Event Espresso -> Messages -> Default message templates

All of those templates are blank on all contexts?

Those templates are stored in the database, so if they are blank something has removed them from the DB. Do you keep regular database backups?

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