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default address reg form fields show not up in eventum template

Posted: April 8, 2017 at 7:18 am

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christophst

April 8, 2017 at 7:18 am

Hi
I am runnning event espresso in eventum template and all default address questions do not show up on either registration nor invoice pdf.
I created custom fields which I activated in the personal group and they show up.
Please advise what could be the problem
Best Christopher


Lorenzo Orlando Caum

  • Support Staff

April 9, 2017 at 1:59 pm

Hi Christopher,

There are two sets of question groups that are created by default in Event Espresso 4:

1) Personal question group

2) Address question group

From your feedback, it sounds like you created some custom questions for the address fields which should not be needed.

Could you go to Event Espresso –> Registration Form?

Do you see the system questions for the personal and address questions there? Here is an example:

https://cl.ly/1d330a3a3T0P

If they are there, then you may just need to enable the address question group through the event editor in the lower right area like this:

https://cl.ly/1D360F3X1A2N


Lorenzo

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