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Danielle Burgi
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February 26, 2016 at 4:45 pm
On the receipt and in the confirmation e-mails, under Date/Time, it says this:
April 2, 2016 9:00 am – April 2, 2016 3:00 pm (Africa/Abidjan)
Why does it say “Africa/Abidjan” and how can we fix that? Our settings are set to United States for country.
Thanks.
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Lorenzo Orlando Caum
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February 27, 2016 at 3:18 pm
Hi Danielle,
Go to your WP dashboard and then go to Settings. Be sure that it is set to a city/region near you instead of a UTC option.
Then save changes.
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Lorenzo
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Danielle Burgi
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February 28, 2016 at 4:11 pm
How can we get it to just not show a city? It’s very confusing when it’s showing a random city where our event is not located. The city doesn’t display anywhere else on the site, only on the order receipt.
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Lorenzo Orlando Caum
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February 28, 2016 at 8:12 pm
Hello,
You can just remove that since it is dynamically generated or replace it with something else.
Go to Event Espresso –> Messages and look for the Receipt message type and click on Purchaser.
You’ll then be viewing the messages editor. Scroll to the date times section which looks like this:
http://cl.ly/3L0Q2n3U1C2y
Remove or replace the highlighted text and then save changes.
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Lorenzo
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