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Datetime and Ticket doesn't correlate

Posted: May 3, 2023 at 1:54 pm

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Jakob Naredi

May 3, 2023 at 1:54 pm

Hi!

First event created after last big update. I have problem with the Datetimes are not correlating with the tickets. Please see the images.

Datetimes:
https://prnt.sc/KVsNqPoWIdaO
https://prnt.sc/hPRhNmS2H0aZ
https://prnt.sc/YbYWWluSwBrU

Tickets:
For none of the tickets any datetime is marked: https://prnt.sc/gx1Qt0lgqW6Q

When trying to check/uncheck the boxes and nothing happens with the correlating box. When saving everything goes back to this default.

Best regards,
Jakob


Garth

  • Support Staff

May 3, 2023 at 3:34 pm

Hi Jakob,

This is kind of a known issue, please use the Advanced Editor. Go to Event Espresso -> Events -> Default Settings (tab).

Set “Activate Advanced Editor?” to Advanced Editor and save.

Now try creating/editing your event, you should then be using the advanced editor. Same issue then?


Jakob Naredi

May 4, 2023 at 1:42 am

Thanks!

Works fine now.

Jakob

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