Support

Home Forums Event Espresso Premium Date Picker registration field error

Date Picker registration field error

Posted: November 27, 2017 at 9:25 am

Viewing 5 reply threads


wolfpack4417

November 27, 2017 at 9:25 am

When I choose a date on a registration question with “Date Picker” as the question type, I get this error:

Input is too long. Maximum number of characters is 1


wolfpack4417

November 27, 2017 at 11:08 am

I don’t know if I can mark this urgent or not, but we are currently getting a lot of emails related to this issue with customers trying to register for the an event on our site.


Tony

  • Support Staff

November 27, 2017 at 2:46 pm

Hi there,

Can you send me temporary log in details so I can check this within the admin please?

If so you can use this form https://eventespresso.com/send-login-details/


wolfpack4417

November 27, 2017 at 2:54 pm

I just sent them. Thanks for looking into this for me.


Tony

  • Support Staff

November 27, 2017 at 3:02 pm

Ok, the problem was on that specific question, the ‘Maximum Allowed Response Size’ field had been set before the question type was set to Date Picker (which then hides the above field).

So this was the problem – http://take.ms/AhXxL

I use Chrome Dev tools to show the field and set it to nothing which fixed the field on your site. I’ve also created a ticket for us to investigate this further and see if we can add some code to prevent that happening in the future.


wolfpack4417

November 27, 2017 at 3:05 pm

awesome thanks for taking care of that for me.

Viewing 5 reply threads

The support post ‘Date Picker registration field error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso