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impacttennis
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August 5, 2017 at 7:26 am
Created event (or duplicated an existing one) and using the event end as 16/12/2017 – ticket sell until is 13/10/2017 (start date of event is 14/10/2017).
Upon update the event end date is changed to 2017-10-15 12:00 am and Sell until value to today (2017-08-05 02:22 pm) after being updated to 13/10/2017.
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impacttennis
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August 5, 2017 at 8:04 am
Is doing some very odd things with date formats versus how WP is set up in General etc… 05/08/2017 d/m/Y EE is displaying as 2017-10-15 12:00 am (y/m/d etc)
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Tony
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August 7, 2017 at 5:48 am
Hi there,
The date-pickers within the event editor do not use the WP date format, there’s a few reasons for this but the main one being that WP allows you to set what would be considered invalid formats which cause further problems with the datepicker so we use a set format.
It is possible to change the format used via a filter if preferred:
https://gist.github.com/lorenzocaum/2f0e9ea22683786bd65f
However, I recommend against changing the format.
The other issue with dates changing on update sounds like a conflict with either the theme or another plugin. If you open up Chrome Dev Toolsz and look within the ‘console’ tab do you see any errors on the event editor?
To rule out a theme/plugin conflict you can follow the steps posted here:
https://eventespresso.com/wiki/troubleshooting-checklist/
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impacttennis
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August 16, 2017 at 4:23 am
Thanks – we are seeing this on console:
ui-bg_flat_75_ffffff_40x100.png Failed to load resource: the server responded with a status of 404 (Not Found)
ui-bg_highlight-soft_75_cccccc_1x100.png Failed to load resource: the server responded with a status of 404 (Not Found)
ui-icons_222222_256x240.png Failed to load resource: the server responded with a status of 404 (Not Found)
ui-bg_glass_65_ffffff_1x400.png Failed to load resource: the server responded with a status of 404 (Not Found)
ui-bg_glass_75_e6e6e6_1x400.png Failed to load resource: the server responded with a status of 404 (Not Found)
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impacttennis
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August 16, 2017 at 4:25 am
So presumably a theme issue but has been working fine up to this point?
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Tony
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August 16, 2017 at 4:45 am
Those errors are not from Event Espresso and will not cause the problem.
So presumably a theme issue but has been working fine up to this point?
Did you run through the troubleshooting testing I linked to above?
https://eventespresso.com/wiki/troubleshooting-checklist/
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impacttennis
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August 16, 2017 at 9:12 am
Am doing so now:
Check the Version Number of Event Espresso – 4.9.45.p
Check for a Theme Conflict – issue remains with Twenty Seven active
Plugin check – this old plugin seems to cause the issue, “WP Testimonial Widget” only tested up to 4.5.9 (WP) so will look for a new / better tool.
Thanks again
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Tony
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August 16, 2017 at 11:33 am
You’re most welcome, I’m glad you found the problem.
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