Posted: February 20, 2018 at 5:25 am
Hey, we found this forum entry that helped us a lot: We use the following date format “D., d.m.y”. Unfortunately it uses the englisch short form for the days. I set everywhere the german language and don’t know how to change this in the export. |
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For more clarification: |
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Hi there, Currently the dates output to the CSV will not be localized even if you change the date format as you’ve found, I’ve created a ticket requesting some feedback from our developers on this. Currently if you want to use the above format and localize the output you will need to filter the export right before its output. Can you post the cull column names for the date fields you want localized? I’ll provide an example of how you can do the above. |
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Hey Tony, thank you for the information. I use the “Filtered CSV Report” and there are two columns: The important is the “Ticketdatum” that we need for further processing. |
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Ok, try something like this: https://gist.github.com/Pebblo/db38b33d16d8651c11bb1ef09bff7942 That uses hardcoded values for the column names but should work. |
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Hi, |
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I edited the code shortly after uploading the code as I’d used https://gist.github.com/Pebblo/db38b33d16d8651c11bb1ef09bff7942#file-example-php-L18 Pull the latest changes from the above snippet and restest, it should show the date correctly. |
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I updated the code. |
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Hmm, yeah I see, this will need some further investigation from our developers. I’ve requested some feedback from one of them and will update this thread once I know more. |
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Hey Tony, |
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Thanks for checking in. The ticket needs to be assigned to a developer and after it’s been assigned to a developer they’ll review and we’ll update this topic with their feedback. |
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