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Alannah Smith
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July 23, 2014 at 10:55 pm
Hi,
I wonder why our event registration form does not act like a form. It is accepting empty fields and prompting any message even after marking it as required in question.
And this is letting registrants to leave blank fields which are essentially needed.
Please Look into this issue ASAP. I can provide you the link of the page http://www.inclusionmelbourne.org.au/ndisready/
Thanks
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Alannah Smith
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July 23, 2014 at 10:57 pm
sorry, typo in the question. It is not prompting any message after marking it as required in question.
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Tony
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July 24, 2014 at 5:21 am
Hi Alannah,
This is caused by a JavaScript error within the page. If you look within Console using Chrome Dev Tools you’ll see this – http://take.ms/f5ZSH
Which is caused by this code – http://take.ms/uNdvh
The problem with JavaScript is that once an error is thrown, no other JavaScript will run on the page (the validation is JS based)
It looks like that code is intended for a ‘slider’ within the page, I’m unsure if this is being added by a plugin or the sites theme (is suspect the theme)
You’ll need have that code either removed if it is now used, or fixed so that it no longer throws errors.
The code is not calling jQuery.noconflict() correctly which basically involves changing this:
$(document).ready(function(){
to this
jQuery(document).ready(function($){
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Alannah Smith
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July 30, 2014 at 6:59 pm
Hi Tony,
I cannot find the php file where I can replace the code.
Could you please help me where I can find that specific file in the wordpress.
Thanks
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Alannah Smith
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July 30, 2014 at 7:24 pm
Tony,
I found it and its working perfectly fine now.
Thanks a ton for your help.
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