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Custom questions / answers not showing

Posted: August 30, 2018 at 6:32 am

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dso-admin

August 30, 2018 at 6:32 am

Questions for primary registrant is selected but registration form answers report: There were no custom questions asked for this registration. Bocce is the first one on the list. There are no partner names showing.


dso-admin

August 30, 2018 at 6:33 am

Questions for primary registrant is selected but registration form answers report: There were no custom questions asked for this registration. Bocce is the first one on the list. There are no partner names showing on https://delawareseniorolympics.org


Josh

  • Support Staff

August 30, 2018 at 7:54 am

Hi Sue,

We’ve received your request for priority support. I logged in and checked and from what I can see, the custom questions are only being asked for the Primary registrant. The custom questions are not being asked for the Additional Registrants.

If you go in to the Bocce event’s registration list, you’ll see that the Registrations marked (1 / 1) or (1 / 2) have answers to custom questions. The ones marked (2 / 2) do not, and to allow those to use custom questions you’ll need to go into edit the events, then check the boxes next to the applicable question groups under “Questions for Additional Registrants”.

Please let us know if there is anything further we can help clarify about this.

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