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CRImaryland
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July 17, 2018 at 10:45 am
I have created a custom question group, and added one question to it. I can not get the new question/group to show up on my registration form.
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Josh
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July 17, 2018 at 10:58 am
Hi,
May I ask have you checked the checkbox next to the question group within the event editor? There’s more information about how to set up questions, in the documentation:
https://eventespresso.com/wiki/questions/#how_to_set_questions_for_registants
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CRImaryland
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July 17, 2018 at 12:06 pm
YEs, I have followed all the steps. We have two events running concurrently, and I’ve checked that box and “updated” on both several times.
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Josh
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July 17, 2018 at 12:39 pm
Hi,
I checked your site’s registration form and it looks like the Question group did not saved. Can you go in to edit the Question Group, re-check the box next to the question(s), then click the Save button?
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CRImaryland
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July 17, 2018 at 1:45 pm
No change.
Two questions – do I have to do anything on the event pages themselves (i.e., should it show up there when I go in to edit the event)?, and How do I delete a duplicate question within my custom group, please? I have two that say the same thing, and I’m wondering if that’s the problem.
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Josh
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July 17, 2018 at 1:55 pm
When you go in to edit the event, you’ll see some meta boxes that look like these:
and you check the box(es) next to the question groups you want included in the registration form for that event.
Please note there are 2 meta boxes, the first one is for the Primary Attendee (first form on the registration page) and the second one is for optionally showing additional forms if there are additional registrations.
How do I delete a duplicate question within my custom group, please?
You go to Event Espresso > Registration Form, then find the question you want to delete. You might need to go to page 2 if there’s a page 2 to find the question. Hover over the question, then click the Trash link.
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