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Ted Harty
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May 22, 2018 at 12:22 pm
I have a set of custom message that are supposed to go out when the student registers and makes payments. I Just did a test run and I got the generic payment and registraiton emails not the custom ones I did.
I went to the custom messages and it says
The template for Event Admin Recipient is currently active.
WHich I think means they are “on”
How to do I make it so my custom emails go out and not the generic ones.
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Josh
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May 22, 2018 at 1:15 pm
Hi Ted,
The custom email templates are selected within the event editor. Does the event in question have the custom templates selected within the “Notifications” box of the event editor?
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Ted Harty
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May 22, 2018 at 1:18 pm
Nope they are all set to global, I will fix, thanks for quick response!
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