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custom message templates not working

Posted: October 6, 2015 at 12:21 pm

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Sonia Baldwin

October 6, 2015 at 12:21 pm

Either I get both emails (1 registrant and 1 admin), or none at all.


Tony

  • Support Staff

October 6, 2015 at 12:34 pm

Hi Sonia,

Which custom template is this?

Are you registering onto an event you created with your user account? This would explain receiving both the emails.

Do the default templates work as expected?

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