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Custom Message – Social Media Shows In Preview, Not In Emails

Posted: July 27, 2016 at 3:39 pm

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mramsey@palmetto-solutions.com

July 27, 2016 at 3:39 pm

We have created a custom message for the Registration Approved message that show up fine when we preview them. In the actual email that the registrant gets, the social media; facebook, twitter, linkedin words show and the link works fine, BUT, the colored button around the words are not there.
On the ‘preview’ screen the buttons show fine, not on the emails.
Amy ideas?


Tony

  • Support Staff

July 28, 2016 at 4:53 am

Hi there,

Can you link me to an event I can register onto to view this please?


mramsey@palmetto-solutions.com

July 28, 2016 at 5:32 am

We corrected it by changing the html to the format the email service could understand. Thank you for the followup.


Tony

  • Support Staff

July 28, 2016 at 5:39 am

No problem, I’m glad you got it fixed.

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