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Custom Invoice Template Not Working

Posted: April 19, 2016 at 11:55 am

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EENetwork

April 19, 2016 at 11:55 am

Hello.

I created a custom template for the invoice for my event. It appears in the custom message templates tab under Messages. I have it selected in the notifications section of my event. When I test the registration process that custom invoice does not display. Please advise.

Tim


Tony

  • Support Staff

    •

April 20, 2016 at 1:23 am

Hi Tim,

Are you clicking the ‘View Full Order Confirmation Receipt’ button (which is the ‘Receipt’ message) or the view invoice link?

Does the original Invoice template display rather than the custom version?

Can you link us to the event we can view this on
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Status: closed

Updated by Tony 8 years, 8 months ago ago

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