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riproday
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February 20, 2020 at 9:00 am
Hello,
We have a one day event with multiple sessions that people can select to go to A or B, or Not at all.. We set up custom registration fields to handle this, but would like an email that sent this information when someone registers listing those selections.
Is setting up a custom field the correct way to set this up on the registration fields? Is there a better way?
How do we add those custom fields to the notification email?
Thank you.
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Josh
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February 20, 2020 at 10:19 am
Hi,
Those are included in the default templates, at least in some of the default templates. May I ask which email template + recipient are you looking to add the custom field values to?
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riproday
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February 24, 2020 at 11:52 am
I would like to include the custom questions answers in the Registration Approved email. I added the following: [ATTENDEE_LIST],[PRIMARY_REGISTRANT_QUESTION_LIST], and [PRIMARY_REGISTRANT_ANSWER_*], but nothing seems to come through when I send a test email.
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riproday
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February 24, 2020 at 11:53 am
The recipient(s) would be the attendee and the admin.
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riproday
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February 25, 2020 at 12:16 pm
Hi – I haven’t received any additional info on this forum. Looking for some support please.
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Josh
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February 25, 2020 at 12:20 pm
Hi,
Could you elaborate a bit on where/how you’re using the shortcodes? For example which template sections are the shortcodes placed in?
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riproday
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February 25, 2020 at 1:46 pm
Hi – so I went into Event Espresso Messages > Default Message Templates > Registration Approved > Edit Event Admin and the email template looks like the following:
Registration Notification
The following attendee(s) have registered for the following event:
[EVENT_LIST]
[ATTENDEE_LIST]
[PRIMARY_REGISTRANT_QUESTION_LIST]
[PRIMARY_REGISTRANT_ANSWER_*]
[INVOICE_URL]
I added in the shortcodes for list, answer and invoice, but they do not appear to be coming through on the email.
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Josh
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February 25, 2020 at 1:59 pm
With this one:
[PRIMARY_REGISTRANT_ANSWER_*]
You actually need to put the exact text of the question immediately after the *. For example if the question is “Company Name”, then your shortcode will be:
[PRIMARY_REGISTRANT_ANSWER_*Company Name]
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Josh
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February 25, 2020 at 2:01 pm
You can also check to see if you’re comparing the template to a different email notification. For example is the email you’re getting actually the Payment Notification email?
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