Support

Home Forums Event Espresso Premium CSV Import file not loading

CSV Import file not loading

Posted: June 10, 2022 at 3:08 am

Viewing 10 reply threads


ATWEVENTS

June 10, 2022 at 3:08 am

Hi
We use the importer tool on a regular basis and all of a sudden it won’t load the csv file.A video on the link shows the progress. https://screenrec.com/share/OY1sPaIUcf
Has there been an update on the add on at all?
Thanks


ATWEVENTS

June 14, 2022 at 11:02 am

Can you respond please?


Joao Victor

  • Support Staff

June 15, 2022 at 6:48 pm

Hi there!

Thanks for contacting our support!
I apologize for delaying this.

Event Espresso 4.10.32 is already available in your account and under your WordPress website > Dashboard > Updates. Please, update it and the CSV report should be back to work.


webko

June 23, 2022 at 3:14 am

I have the exact same problem – Completely fresh installation and no other plugins installed. I am on Event Espresso 4.10.32.p


Tony

  • Support Staff

June 23, 2022 at 5:25 am

Hi there,

I can reproduce this and the issue indeed still present in v4.10.32.p

I have created a ticket for our developers to investigate this further and will post up any findings here.


webko

June 28, 2022 at 2:44 am

Any news on this?


Tony

  • Support Staff

June 28, 2022 at 9:27 am

Hi there,

We have found the cause of the problem and have a fix currently under testing, if no issues are found we will push an update for Event Espresso live sometime today.


webko

July 1, 2022 at 12:58 am

No new version yet. Is it gonna happen to day?


GallGmbH

July 4, 2022 at 12:41 am

Hi, is there any update on this topic? I have the same problem


Joao Victor

  • Support Staff

July 5, 2022 at 3:38 pm

Hi there!

We understand how is frustrating to face an issue with Event Espresso. Our development team is working to release 4.10.33 as soon as possible – this version will include a fix to this problem. Please, keep an eye on updates.


Tony

  • Support Staff

July 7, 2022 at 8:27 am

Hi there,

V4.10.33p has been released which includes a fix for the above, please update to the latest version and test again.

If you have any issues please let me know.

Note – if you don’t see the update available on your site go to Event Espresso -> General Settings and just hit save to force an update check. The update for Event Espresso should then show in Dashboard -> Plugins.

Viewing 10 reply threads

The support post ‘CSV Import file not loading’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso