Hi
We use the importer tool on a regular basis and all of a sudden it won’t load the csv file.A video on the link shows the progress. https://screenrec.com/share/OY1sPaIUcf
Has there been an update on the add on at all?
Thanks
Thanks for contacting our support!
I apologize for delaying this.
Event Espresso 4.10.32 is already available in your account and under your WordPress website > Dashboard > Updates. Please, update it and the CSV report should be back to work.
We have found the cause of the problem and have a fix currently under testing, if no issues are found we will push an update for Event Espresso live sometime today.
We understand how is frustrating to face an issue with Event Espresso. Our development team is working to release 4.10.33 as soon as possible – this version will include a fix to this problem. Please, keep an eye on updates.
V4.10.33p has been released which includes a fix for the above, please update to the latest version and test again.
If you have any issues please let me know.
Note – if you don’t see the update available on your site go to Event Espresso -> General Settings and just hit save to force an update check. The update for Event Espresso should then show in Dashboard -> Plugins.
Viewing 10 reply threads
The support post ‘CSV Import file not loading’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.