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CSV Export – Order of the Columns output does not match the question order

Posted: September 24, 2023 at 4:38 pm

Viewing 6 reply threads


youthadvance

September 24, 2023 at 4:38 pm

Hi,

We recently updated the plugin to the latest version and have issues exporting in CSV.

Before on the older plugin version: When we export registrants via CSV, the order of the columns output matches the order in which the questions appear on the registration form.

But after the update to the latest version, it does not match the order.
How can we have the CSV export match the order/sequence of the questions in the registration form used?

The exported CSV should have the columns in order of the questions in the registration form so they can be quickly and easily modified into a readable format for the event documents.

Could you please help us to resolve this ASAP.


Rio

  • Support Staff

September 24, 2023 at 7:48 pm

Will you show us the difference please?

just the column without the data is enough.

thanks


youthadvance

September 24, 2023 at 9:50 pm

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Rio

  • Support Staff

September 25, 2023 at 5:55 am

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youthadvance

September 25, 2023 at 6:29 pm

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Rio

  • Support Staff

September 26, 2023 at 12:38 am

Thank you. We will recreate the issue on our end. and we will get back to you for further information if we have problem.

thanks


youthadvance

October 2, 2023 at 9:53 pm

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Rio

  • Support Staff

October 3, 2023 at 7:09 pm

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youthadvance

October 10, 2023 at 7:01 pm

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