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Sarah Blowers
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October 30, 2014 at 3:39 am
I am having trouble exporting CSV registration files. It does not continue to download a file but instead go to a code page (images):
http://image.free.in.th/v/2013/id/141030043441.jpg
http://image.free.in.th/v/2013/iu/141030043650.jpg
Please advice, need to go live within a day.
Multi language site: Thai – English
Espresso Version: ee4.4.3.p
Wordpress Version: 4.0
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Dean
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October 30, 2014 at 6:03 am
Hi,
Those image do not load for us. Can you add them to an alternative storage site?
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Sarah Blowers
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October 31, 2014 at 5:53 am
Hi,
Another problem occurred while trying to solve this. I moved the site from a demo domain/host to the actual domain/host. But now the the registration form page is missing. After selecting the event, the registration form does not appear at all.
Has this happened before? How to solve this? Did i accident turn off something that the registration form could disappear. The events are connected to the forms and the registration form is there in the backend.
The demo site is running fine, but the actual one does not. Is this to do with running on both demo and actual sites?
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Lorenzo Orlando Caum
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October 31, 2014 at 9:52 am
Hi,
Could you tell us how you migrated from one site to another?
Did you export the database or was a tool like BackupBuddy or Duplicator used?
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Lorenzo
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Sarah Blowers
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October 31, 2014 at 10:33 am
Hello,
I dumped the SQL from phpmyadmin
When I did it some information such as the messages did not come with. And now the registration form is gone from frontend.
Thank you.
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Lorenzo Orlando Caum
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October 31, 2014 at 10:56 am
Hi, was that the entire database?
Events and venues are stored in native WP tables such as wp_posts with supporting information in the wp_esp_ tables.
If you only exported the wp_esp_ tables, then that could explain why some of your information is missing.
A tool like WP Migrate DB or Duplicator or Backup Buddy can help you move over the entire site.
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Lorenzo
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Sarah Blowers
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November 3, 2014 at 2:23 am
Thank you Lorenzo,
Duplicator worked. We are trying to find a way to custom the invoice PDF but cannot find the file to do it. We wish to cut it short, removing fields such as birthday and other questions and leaving only Name, Reg Code, and phone number. How do we go about this?
Please advice. Thank you.
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Dean
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November 3, 2014 at 5:57 am
Hi,
The files that represent the invoice/receipt are found here:
/wp-content/plugins/event-espresso-core-reg/modules/gateways/Invoice/lib/templates
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