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critical page shortcode error

Posted: January 10, 2017 at 10:15 am

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Chris Williams

January 10, 2017 at 10:15 am

I got the following error on my Dashboard after updating to the latest version.

An error has occurred:
The Event Espresso critical page shortcode for the Registration Cancelled page could not be configured properly.


Lorenzo Orlando Caum

  • Support Staff

January 10, 2017 at 10:23 am

Hi Chris,

What do you see if you go to your WordPress dashboard (WP-admin) and then Event Espresso –> General Settings and Critical Settings?

Do page status and shortcode status show as ok (green)?

If not, then copy the shortcode for the registration cancelled page and then edit the page and add the shortcode and save changes. Then dismiss the messaging about the critical page.


Lorenzo


Chris Williams

January 10, 2017 at 10:33 am

Page Status OK / Shortcode OK

So I guess it was just a hiccup? THANKS!


Tony

  • Support Staff

January 11, 2017 at 3:39 am

It would appear so, but I’ll add some steps you can take if this comes up again.

First on the page above (Event Espresso -> General Settings -> Critical Pages), edit the registration cancelled page.

Remove the shortcode and update the page, then add the shortcode back and update the update the page.

Finally resave the critical pages settings.

That should rebuild your shortcode config and remove the error.

(You don’t need to do this if no message is shown within the admin)

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