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Critical error thrown on message test send

Posted: May 30, 2023 at 12:46 pm

Viewing 5 reply threads


pathwise

May 30, 2023 at 12:46 pm

Hi There,

When attempting to test send either a Custom Message Template or a Default Message Template I am getting a critical error. When debugging is turned on and I try a test send I get this message below.

A RuntimeException was thrown! code: EE_Admin_Page – _route_admin_request – 1150
Page route “_insert_or_update_message_template” with the supplied arguments () threw the following exception: Call to a member function get() on null
click to view backtrace and class/method details
/home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php ( line no: 1150 )

I am wondering if you might have any ideas.

Thank you,

Graham


pathwise

May 30, 2023 at 12:47 pm

From the debug log:

Exception Details
Message: The requested page route does not exist for the Messages Settings admin page. Create a key in the "_page_routes" array named "imagifybeat" and set its value to the appropriate method.
Code: EE_Admin_Page – _verify_routes – 945
File: /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php
Line No: 945
Stack trace:
#0 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(682): EE_Admin_Page->_verify_routes()
#1 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(292): EE_Admin_Page->_page_setup()
#2 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_Init.core.php(482): EE_Admin_Page->initializePage()
#3 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_Init.core.php(330): EE_Admin_Page_Init->_initialize_admin_page()
#4 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_Loader.core.php(185): EE_Admin_Page_Init->do_initial_loads()
#5 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_Loader.core.php(94): EE_Admin_Page_Loader->findAndLoadAdminPages()
#6 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin.core.php(207): EE_Admin_Page_Loader->init()
#7 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(308): EE_Admin->init(”)
#8 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)
#9 /home/nrtraininggroup/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /home/nrtraininggroup/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_System.core.php(1167): do_action(‘AHEE__EE_System…’)
#11 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(308): EE_System->initialize_last(”)
#12 /home/nrtraininggroup/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#13 /home/nrtraininggroup/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#14 /home/nrtraininggroup/public_html/wp-settings.php(623): do_action(‘init’)
#15 /home/nrtraininggroup/public_html/wp-config.php(110): require_once(‘/home/nrtrainin…’)
#16 /home/nrtraininggroup/public_html/wp-load.php(50): require_once(‘/home/nrtrainin…’)
#17 /home/nrtraininggroup/public_html/wp-admin/admin.php(34): require_once(‘/home/nrtrainin…’)
#18 {main}


Tony

  • Support Staff

May 30, 2023 at 1:08 pm

Hi there,

Thank you, we are aware of this and currently investigating the cause.


Tony

  • Support Staff

May 31, 2023 at 4:33 am

Hi there,

We found the cause of this and fixed it in version 5.0.7.p which has now been pushed live.

If you don’t see the update available o your site yet just go to Event Espresso -> General Settings. Make no changes and just hit save to force an update check.

The update should then show in Dashboard -> Plugins as usual.


pathwise

June 1, 2023 at 12:59 pm

Hi Tony,

Thank you so much! I have installed the update and it’s working now.

Cheers!


Tony

  • Support Staff

June 1, 2023 at 1:02 pm

Awesome, thank you for confirming 🙂

Any further issues just let us know.

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