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Critical Error on registrations page

Posted: August 8, 2023 at 9:12 am

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kridley

August 8, 2023 at 9:12 am

I’ve switched themes and deactivated all plugins to test for conflicts. All plugins are up to date and WordPress is up to date.
WP ver. 6.2.2
EE ver. 5.0.8.p

The error seems to only be happening on the registrations page.

In recovery mode, it initially said EE wasn’t loading properly. I resumed it and updated it. Now I don’t get that warning but the page is still broken.

The Error:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

What could be causing this?


Tony

  • Support Staff

August 8, 2023 at 5:56 pm

Hi there,

Please redownload version 5.0.8.p from your account page and upload it through Dashboard -> Plugins -> Add New -> Upload plugin.

WordPress should tell you thee is a version already installed and ask if you want to replace it, click to do so.

Do you still have the same issue then?

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