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mtemsda
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May 11, 2023 at 12:23 pm
Once we select payment options (paypal or credit card) the only option is to log into a paypal account. Website is mtemsda.org
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Garth
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May 11, 2023 at 12:37 pm
Hi there, can you please provide more information so that we can understand the context of your situation? For instance, these things would be helpful for us to know:
– What version of Event Espresso are you using
– What payment method do you have configured (e.g. PayPal Express, PayPal Smart Buttons, PayPal Commerce, etc)?
– What is not working as expected?
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mtemsda
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May 11, 2023 at 1:07 pm
Version 5.0.3
Says now the site is in maintenance mode? We have configured paypal express and invoice. We just had a payment made this morning and it worked fine.
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Garth
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May 11, 2023 at 1:47 pm
Follow the prompts to run the data migrations and the maintenance mode will be turned off when finished.
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mtemsda
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May 11, 2023 at 2:33 pm
Done but it still will not show the options to pay by credit card.
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Garth
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May 11, 2023 at 2:51 pm
Can you answer the questions above?
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mtemsda
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May 11, 2023 at 2:51 pm
after selecting the credit card it goes back to the paypal login and it no longer offers credit card payments after updating everything.
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Garth
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May 11, 2023 at 3:06 pm
– What version of Event Espresso are you using
– What payment method do you have configured (e.g. PayPal Express, PayPal Smart Buttons, PayPal Commerce, etc)?
– What is not working as expected?
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mtemsda
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May 11, 2023 at 3:14 pm
version 5.0.3.p
We have invoice, paypal commerce, and paypal express
When we select to pay with a credit card with will reroute to a pay pal log in and not allow any payments with a credit card.
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Garth
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May 11, 2023 at 3:18 pm
Is it PayPal Express or PayPal Express with Smart Buttons?
Which one(s) are set up and active because you probably only need one of them active, and we recommend PayPal Commerce over Express because it’s a newer integration with more options for customers.
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mtemsda
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May 11, 2023 at 3:44 pm
I was able to activate paypal commerce and deactivate paypal express and it seems to be working now. Thanks
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Garth
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May 11, 2023 at 3:50 pm
Great. Let me know if I can do anything else for you.
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