Support

Home Forums Event Espresso Premium Credentials mismatch – EE app

Credentials mismatch – EE app

Posted: January 18, 2018 at 5:07 pm

Viewing 3 reply threads


lupineart

January 18, 2018 at 5:07 pm

Hi guys,

I ran into this issue again today. It was working fine yesterday and since it was resolved in the following post. I get the same error on different devices, different users.

Here is the original post:
https://eventespresso.com/topic/ee-app-for-ios-credentials-mismatch/

One thing happened today, I don’t know if it’s related or not. I had godaddy increase my max_input_vars to 5000. I got 500 errors after I got off the phone than decreased it to 1500. Everything seems to be working fine, until we used the app later in the day. I’m not aware of any other changes godaddy made today.

I activated the rest api plug, but don’t see any entries of my attempts using the app after I activated it.

https://www.dropbox.com/s/g1cyr722j22t75f/Screenshot%202018-01-18%2016.06.03.png?dl=0

Any help is appreciated.

Thanks, Derek


lupineart

January 18, 2018 at 5:30 pm

Well, everything was going fine, but not I’m getting error 500 when updating any post (not just EE). I decreased the max_input_vars back to 1000 (default), but still problems.

I’ll get my developer on it… Thanks


lupineart

January 18, 2018 at 6:08 pm

All sorted – the memory had to be increased. I think they messed that up when they did the max_input_vars change. Thanks


Tony

  • Support Staff

January 19, 2018 at 3:27 am

Hi Derek,

I’m glad you found the problem, thanks for keeping us updated 🙂

Viewing 3 reply threads

The support post ‘Credentials mismatch – EE app’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso