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Coupon / Promotion Code Add-on Problem

Posted: November 9, 2016 at 8:43 pm

Viewing 4 reply threads


Chuah

November 9, 2016 at 8:43 pm

Hi Support,
Please assist check why this plugin promotion/coupon code no lable title display?
http://www.justonlineregistration.com/wp-content/uploads/2016/11/Untitled.jpg

Thanks


Chuah

November 9, 2016 at 8:53 pm

Hi Support,
Another question, after buyer enter the coupon code, is it able remove it? As I try after enter the code, we unable remove and add another, need select again the event and enter again those registration form detail.

Please assist.


Tony

  • Support Staff

November 10, 2016 at 6:26 am

Hi there,

Please assist check why this plugin promotion/coupon code no lable title display?

If you go to Event Espresso -> Promotions -> Settings.

Make no changes and just save the settings does it fix the label text?

Another question, after buyer enter the coupon code, is it able remove it?

Currently EE does not allow you to remove a promotion from a registration once it has been submit. You can use multiple promotion codes at once, but you can not remove them once submitted, you would need to create a new registration.


Chuah

November 10, 2016 at 7:43 am

Hi Support,
For promotion setting, all set to default, but still no label display.

Please assist.

Thanks


Tony

  • Support Staff

November 10, 2016 at 5:10 pm

Did you save the settings and retest and just confirm they are all default?

You need to save the settings to confirm if there is an issue with the Promo configuration, save the settings will rebuild the config and confirm if there is an issue.

Another way to fix this is to filter the text that is output in those sections, here is an example plugin that does just that:

https://gist.github.com/Pebblo/010d826ff5562c017cc962496c26614d

You can add that plugin to your site to set the text manually if you prefer.

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