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Stewart Zimmel
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April 10, 2015 at 10:58 am
We are experiencing some difficulty on understanding why our promo codes in Event Expresso are not working. We have allowed event attendees to use a promo code when registering for an event held in Quebec. The promo code is only applied to the entire total at the very end, so attendees are being taxed on the complete event total, rather than being taxed after the promo code has been subtracted.
For example:
Right now the plugin is calculating it this way: $100 event plus 5% tax is $105.00, minus promo code of $50.00 = attendee is paying $55.00
It should actually be calculating it this way: $100 event minus $50 promo code is $50.00, plus 5% tax = attendee should only be paying $52.50
Is there a way to resolve this? Is there a work around?
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Josh
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April 10, 2015 at 7:26 pm
Hi Gary,
It turns out that the surcharge field in Event Espresso 3 is not intended to be used for calculating taxes. What you can do is charge the 5% tax via PayPal or other gateway that supports adding tax.
So for your example, you remove the 5% surcharge from the event, then go into your PayPal account and set the tax amount there.
Then when someone registers for an event it will calculate it this way:
$100 ticket minus $50 promo code equals $50.00 amount sent to PayPal. Then PayPal adds the 5% tax so they pay $52.50 in total.
Here’s a link to the PayPal developer documentation that outlines how to set up sales tax for payments:
https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2932&topicID=FEES_US&m=TCI
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