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Matt Grabau
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April 22, 2015 at 12:16 pm
Hi I’m getting an that says “An Error has occurred: Country: Input invalid EED_Single_Page_Checkout-_check_form_submission-934”
What do I need to do to fix that. The only country option I have is the US.
Site: http://thedenversummit.com/home/
Thanks,
Jay
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Matt Grabau
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April 22, 2015 at 3:48 pm
I’m still having the issue. It seems to be an issue ever since I updated today to the newest version.
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Grotto
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April 22, 2015 at 4:20 pm
Same problem here! Renders my entire site non-functional, since no one can complete their purchase. Please fix as soon as possible.
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Leisha
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April 22, 2015 at 4:53 pm
This is a problem for me also. We’re dead in the water. Please attend to this immediately.
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Lorenzo Orlando Caum
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April 22, 2015 at 5:59 pm
Hi everyone, I was able to reproduce this issue when a single country is in use. I’m testing out a fix now and this will likely go out tomorrow in a maintenance release once I’ve confirmed the fix.
As a temporary workaround, please enable an additional country in Event Espresso. For example if your current default country is United States, then try enabling Canada.
You can make this change through WP-admin –> Event Espresso –> General Settings –> Countries. Then select Canada from the dropdown and then enable it for the dropdown menu (top left) and be sure to save changes.
If your base of operations (default country) is Canada, then try selecting the United States in the steps above and saving changes. This is temporary until we can verify a fix shared by the developers.
Once that fix is available, I’ll update this post to remind you to update and then you can reverse the change by removing the extra country. Thanks
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Lorenzo
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Matt Grabau
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April 22, 2015 at 6:13 pm
Great. The workaround is working. Thanks for getting back to me.
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Maurice Langlais
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April 23, 2015 at 9:58 am
Does today’s new version fix this?
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Lorenzo Orlando Caum
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April 23, 2015 at 12:59 pm
Hi everyone, you can update to the newest release that was rolled out today.
https://eventespresso.com/wiki/ee4-changelog/
Then reverse the workaround if a new country was temporarily enabled:
https://eventespresso.com/topic/country-error/#post-153076
Thanks
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Lorenzo
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